Senkogames Retrogaming Products FAQ

What types of products do you offer?

Senkogames offers a variety of products for retrogaming enthusiasts, including flash cartridges for different retro consoles, accessories, and spare parts.

Are your products compatible with all versions of the consoles?

Most of our products are compatible with all versions of the consoles they are designed for. However, it is always recommended to check the specific description of each product for more details.

How do I install games on flash cartridges?

Game installation varies depending on the flash cartridge model. Generally, you simply need to copy the ROM files to a microSD card and insert it into the cartridge. Detailed instructions are provided with each product.

Do you offer firmware updates for your products?

Yes, we regularly offer firmware updates for our flash cartridges. These updates improve compatibility and sometimes add new features.

What is your warranty policy?

We offer a 24-month warranty on all our products. If you encounter any issues, please contact us through our contact form for assistance.

Do you provide technical support?

Yes, we offer technical support for all our products. Don't hesitate to contact us if you experience any difficulties with one of our items.

What are the delivery times?

Delivery times vary depending on your location. Generally, delivery takes between 3 and 21 business days. You can track your package using the tracking number provided after shipment.

Do you accept returns?

Yes, we accept returns within 30 days of receiving the product, provided it is in its original condition and unused.

Do your products come with pre-installed games?

No, our flash cartridges are delivered empty for legal reasons. You must provide your own ROM files.

Do you offer discounts for bulk purchases?

Yes, we offer discounts for bulk purchases. Contact us for a personalized quote if you wish to order in large quantities.

If you have any additional questions, please don't hesitate to contact us by email